Yes! Being plastic free is very important to us, and has been an integral part of our mission from the outset. We studied many packaging options, including so-called environmentally friendly plastic options such as oxy-degradable plastic. However, given the unrealistic conditions needed for such plastics to degrade, we felt that paper was the most environmentally sound choice. We also took care to ensure that no plastic was present in our packaging tape, opting to use a kraft paper based eco packaging tape reinforced with glass fibres.

YES! Each roll is 3 ply! Triple the comfort, triple the quality, and triple the strength. Compare this to your leading toilet paper brands next time you're shopping. A thicker paper means that rolls last longer because you can use less paper each time.


Currently, Lovely Poo Poo only ships to the continental U.S. and does not offer shipping to Alaska, Hawaii, Puerto Rico or other countries.

When your order is shipped, we will email you with a tracking link. This link will take you to your order's unique tracking page, which is your first port of call to find information such as where your order came from, which carrier it arrived with, when it was picked up, how many items it contains and its current status. There should be helpful hints on the carrier's website to let you know what the current status of your order is.

If the carrier's website doesn't show any results for your tracking number, or if you haven't received a tracking number at all, don't worry, our team will have access to your package information and you can contact us to find out where your order is. We know that shipping can be stressful - so let us take the worry out of it for you!

Don't panic! The first thing to do is to take another look at the tracking link provided in your shipment confirmation email. This will be where the courier will make updates on the current status of your package. If it was returned to a warehouse, this usually means it will be dispatched to another delivery truck soon.

Your order may take up to 2 business days to process and may not ship until the next business day. Free Eco-friendly shipping typically arrive 3-7 business days after the order has been processed, but this ETA may vary based upon weather conditions or holidays.

Please note that if your order has already been shipped and needs to be delivered to a different address (whether you simply need to change the location or have made an error in providing your address), there will be a $9.99 recall fee.

If there is any shipping issue with your package, please contact our Customer Service department at 1-626-295-7489 and email us at


This online store is powered by Shopify shopping cart software. The Shopify ecommerce solution provides the means to power this but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, will issue a refund to your card in the amount of the incorrect price.


We believe that sustainable lifestyle choices should be accessible to all, so have kept our pricing as competitive as possible. LovelyPooPoo Bamboo rolls are extra long, with around 30% more sheets per roll compared to mainstream supermarket brands, so it's useful to compare prices based on number of sheets rather than price per roll. (370 sheets compared to 180-200 sheets). which compares favourably to leading tree-based and alternative fibre brands. And don't forget that LovelyPoopoo bamboo prices include the convenience of free delivery to your home, so there's no lugging rolls back from the shops :)

To reduce deforestation! Bamboo is a renewable resource that can be used to produce a high quality paper with a smaller carbon footprint. It grows 10x faster than trees, making it ultra renewable and an excellent sustainable alternative for producing toilet paper.

Bamboo is a giant grass, which makes it a colony plant. This means that it grows through a root system, spreads quickly and easily, and doesn't need to be replanted when it's cut - it just shoots right back up from the bud! It can be farmed without the need of irrigation, fertilization, pesticides, or herbicides.

Bamboo's natural ability to grow quickly and without help means less tending and manipulation of the environment and the ability to be harvested at least once per year. Trees need to be replanted and take decades to grow into maturity.


Our partner maintains all FSC certifications to exceed all standards of the Forest Stewardship Council for environmental responsibility. We source our bamboo pulp from organically-grown groves owned by small farmers as a side-crop to supplement their income. This means that the bamboo is harvested by hand in a small-scale operation that has a small ecological impact.

Climate Neutral is a nonprofit organization working with brands and consumers to decrease global greenhouse gas emissions. We've partnered with them to measure, offset and reduce the carbon impact of our entire supply chain.

To achieve climate neutrality, we measure our carbon footprint, then purchase carbon credits for projects within the Climate Neutral network. This way, the emissions caused by our company have been completely offset by projects that absorb carbon from the atmosphere.

The Climate Neutral Certified label is the universal consumer standard for comprehensive carbon neutrality. It is earned by brands who measure, offset, and reduce their entire carbon footprint, making it easy for consumers to identify brands who have achieved net-zero carbon emissions.

We're one of 200+ companies that measured their 2020 carbon footprint, offset it entirely by investing in climate change solutions, and implemented plans to reduce our future emissions. Climate change requires immediate action, and we're proud to be part of the solution.

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that is not responsible for the operation of, or content located on or throughout any such site.

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. LovelyPooPoo reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. LovelyPooPoo reserves the right to make changes to this site and these conditions at any time.

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.